ALL THE "A"s FOR YOUR FREQUENTLY ASKED "Q"s
Concerning Brand & Web Design Services
How do I know if we're a good match?
If you value visual strategy and good design, we’re probably a good match. If you’re in a creative field or obsessive about quality, we’re probably a better match. If you can’t stop talking about what you do and your vision, we’re probably a great match. You can also see my Portfolio here.
Can we work together if I don't know exactly what I need?
Good design will help tighten the gap between where your business is and where it’s going. So if you know where you want to be, I will be able to recommend what you’ll need after assessing where you are and who your aspirational peers are. We’ll talk through this together during our consultation call.
Do you offer payment plans for your services?
I offer payment plans on a case by case basis. Currently a deposit of half of the total of your services is required to hold your place on the calendar. The remaining payment is due prior to your project’s projected completion date. No files will be sent or website launched until you have paid in full.
What do you need from me to begin?
Nothing is needed to reach out for a consultation call! After that call, I’ll be able to let you know exactly what is needed for your project and when we'll need it ready by. I know these are big, business growth projects, so I always do my best to offer help and resources to you!
Do you offer copywriting, brand photography, or SEO?
I do not because you definitely want someone who is an expert in each of those! I am happy to recommend incredible creatives, who offer unparalleled copywriting, brand photography, and SEO optimization. If you need these services, I’m happy to send over recommendations after our consultation call.
How soon can we begin?
I am usually booked out a 6-8 weeks. During our consultation call, I can give you a quote and an exact start date for your project.
Occasionally, I have a spot that will open up last minute, so if you're in a time crunch it never hurts to ask!
I don't need a new website, just website help. Is that something you do?
Yes! I totally get that a website problem can be stressful and needs a quick fix. I offer hourly website design services for exactly that reason.
Just fill out my contact form and I'll be in touch!
Do you work with new businesses?
Absolutely. Whether you're just starting and feel like you've jumped into the deep end or you've been around the block and are ready to make some big strategy moves, I'm here for you.
Concerning The Shop
Do you offer payment plans for website templates?
Yes, I do offer payment plans for website templates. Whether you purchase in full at checkout or choose a payment plan, you'll receive your template download immediately.
Please note that paying in full at checkout gets you the lowest cost for the template.
Can you customize the template I purchase from your shop?
I would love to! My Showit template customization service is not included in the price of the template however.
You can see the price and details for Website Template Customization here.
Will I be able to customize the template myself?
That was my goal in designing these templates. I was a DIY business owner for years, so I totally get it.
Every template includes a link to a short video that walks through the template, plus you'll have access to my Showit tutorials and the incredible service team at Showit.
Do you offer refunds if I change my mind later?
Because this is a digital product, I do not offer any refunds or exchanges.
You can read the full Refund and Purchasing Policy here.
